Hospitality Workers Choose Digital Instant Tip Payouts, Yet Only Half of Employers Deliver

Generation Instant: Hospitality and Tips

Eight in 10 hospitality workers select instant transfers for digital tip payouts if given the choice. Yet, PYMNTS Intelligence’s recent survey of 2,606 U.S. consumers, “Generation Instant: Hospitality and Tips,” a collaboration with Ingo Money, finds that only 48% of hospitality workers have this opportunity, and 44% are given no choice at all.

Inside the October Data Brief
  • 58%: Portion of hospitality workers who received their tips in cash the most often in the last year
  • 85%: Share of workers receiving tips via digital instant payments who are highly satisfied with this payout method
  • 81%: Portion of hospitality workers who choose instant payments for their convenience

    First Name*

    Last Name*

    Title*

    Company*

    Country*

    Work Email*

    BY COMPLETING THIS FORM, I HAVE READ AND ACKNOWLEDGED THE TERMS AND CONDITIONS.

    Instant Payments Report

    Generation Instant: Growing Use of Instant Pay for Insurance Disbursements
    Generation Instant: Leveraging Instant Pay to Streamline Borrowing Disbursements
    Generation Instant: How Instant Payments Help Consumers Receive Overpayment Disbursements Faster
    Generation Instant: Freelancers Use Instant Payments to Reduce Financial Hardship
    Generation Instant: How Truckers Use Instant Payments to Support Their Lifestyles
    How Instant Ad Hoc Payment Costs Impact Small SMBs
    Meeting the Demand for Instant Ad Hoc Payments
    Measuring Consumers’ Growing Interest in Instant Payouts - March 2024
    How Instant Ad Hoc Payments Drive SMB Success
    Generation Instant: Renters and Refunds
    Generation Instant: Business Expense Reimbursements
    Streamlining Ad Hoc Payments With Instant Pay
    Measuring Consumer Satisfaction With Instant Payouts
    Generation Instant: Gaming and Winnings