airlines

DOT Launches Inquiry Into Rewards Programs of 4 Airlines
DOT Launches Inquiry Into Rewards Programs of 4 Airlines
September 05, 2024  |  Loyalty & Rewards

The Department of Transportation (DOT) has launched an inquiry into the rewards programs of the four largest U.S. airlines, saying it aims to protect customers from...

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Travel Platforms Reroute Strategies to Elevate Customer Engagement
Travel Platforms Reroute Strategies to Elevate Customer Engagement
August 16, 2024  |  Travel Payments

As inflation reshapes consumer spending, travel giants Expedia, Airbnb and Booking Holdings are adjusting their strategies to drive customer engagement and bookings amid shifting family budgets...

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Delta Plans Legal Action Amid $500 Million Hit From CrowdStrike Outage
Delta Plans Legal Action Amid $500 Million Hit From CrowdStrike Outage
July 31, 2024  |  Connected Economy

Delta Air Lines says a recent, and massive, IT outage will cost it $500 million. That’s according to a report Wednesday (July 31) from Bloomberg News, citing a...

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JetBlue Focuses on Leisure Routes on Road to Restore Profits
JetBlue Focuses on Leisure Routes on Road to Restore Profits
July 30, 2024  |  Earnings

JetBlue is focusing on its East Coast leisure routes as it works to return to profitability. The airline released quarterly earnings Tuesday (July 30) showing a $25 million...

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Families May Travel More Often, but Spend Less Than Couples Without Kids
Families May Travel More Often, but Spend Less Than Couples Without Kids
July 29, 2024  |  Consumer Insights

Married couples without children are leading the way in travel spending, data show, and as others pull back their purchasing in the category, these dual-income-no-kids...

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American Airlines CEO: Q2 Profits Plunge 46% Due to Failed Sales Strategy
American Airlines CEO: Q2 Profits Plunge 46% Due to Failed Sales Strategy
July 25, 2024  |  Earnings

On Thursday (July 25), American Airlines announced a record second-quarter (Q2) revenue of $14.3 billion. However, net income plunged 46%, to $717 million, while a “bright...

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Delta Reportedly Facing $500 Million Loss From CrowdStrike Outage
Delta Reportedly Facing $500 Million Loss From CrowdStrike Outage
July 24, 2024  |  Connected Economy

Delta Air Lines is reportedly facing a half-billion dollar hit after last week’s IT outage. The air carrier on Wednesday (July 24) was still recovering from...

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DOT Probes Delta’s Handling of CrowdStrike Outage
DOT Probes Delta’s Handling of CrowdStrike Outage
July 23, 2024  |  Transportation

Delta Air Lines’ handling of a recent mass IT outage is the target of a federal investigation. The investigation is to “ensure the airline is...

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United Airlines Hits Record High in Second-Quarter Passenger Volume
United Airlines Hits Record High in Second-Quarter Passenger Volume
July 18, 2024  |  Earnings

United Airlines set a record as it carried 44.4 million passengers — the highest for any second quarter in its history, the company said Thursday...

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