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Report Series

Stay at the forefront of your industry with our monthly research series. The MonitorEdge report series provides unparalleled insights and data, empowering you to navigate and lead in a rapidly evolving market.

Engage in vital conversations within seven key topics identified by our analysts. Gain insights from comprehensive research studies, the latest news updates, emerging trends, voice-of-the-customer interviews and executive opinions.

MonitorEdge Report displayed on devices

The CFO

AI

Consumer Credit Economy

Zillennials

Subscription Market

Small Business

Paycheck-to-Paycheck

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    Zillennial shoppers may love a good deal, but brands have a chance at building deep, lasting loyalty with this demographic by winning them over with the right values or recommendations. Discover how this influential generation is making its mark on the market.

    What Makes Zillennials Shop?

    Zillennials — the younger millennial and older Generation Z consumers born between 1991 and 1999 — are changing the retail landscape with their distinct preferences and values-motivated buying habits, PYMNTS Intelligence research reveals. As this generation comes of age, their impact on the market is becoming increasingly apparent. Zillennials are decisive shoppers, strongly driven by … Read more

    Small businesses are eager to access embedded lending, but many are left out of the fold. Blame the lenders — or the complex embedded finance landscape.

    Small Businesses Want Embedded Lending, So Why Are They Not Getting It?

    Small businesses and microbusinesses are eager to access embedded lending. Some want to go further and integrate embedded lending into their own platforms. The benefits of smoother cash flow and happier customers are worth it. But often, the embedded lending ecosystem stands in their way. Lenders face many technology and infrastructure integration issues in offering … Read more

    Middle-market firms can make real-time payments their biggest ally to mitigate uncertainty and enable growth. Nearly nine in 10 heads of payments who use instant payments see this method as a catalyst for growth.

    How CFOs Can Fight Uncertainty With Instant Payments

    When you ask CFOs to identify the main drivers of business uncertainty, their responses often include economic conditions, supply chain disruptions, labor shortages, consumer behavior or even geopolitical factors — all of which are beyond their control. However, there exists a powerful tool that is becoming increasingly crucial for helping middle-market companies mitigate uncertainty: the … Read more

    Most middle-market CFOs view GenAI as broadly positive for data security, fraud prevention and risk management — and they reveal which use cases are more convincing than others.

    CFOs Bullish on GenAI for Cybersecurity and Anti-Fraud

    CFOs must keep visionary CEOs and other ambitious executives grounded in financial reality. This means ensuring that any new technology investments produce impacts that justify the price tags, regardless of perceived usefulness. Effective CFOs want to cut through all the buzz around generative artificial intelligence (GenAI) and see exactly how the technology is effective in … Read more

    Zillennials — a micro-generation comprised of consumers born between 1991 and 1999 — juggle subscription-based lifestyles, the allure of pay later services and a growing interest in investing.

    Savings Versus Spending – How Zillennials Are Changing Personal Finance Trends

    The zillennial generation represents a cross-section of older Gen Z and younger millennial consumers — and is developing clear habits. As digital natives, this generation tends to flock to online channels for shopping, entertainment and to connect via social media more than their parents and grandparents. Like Gen Z and millennial consumers, zillennials are more … Read more

    Pay later programs have become an established payment alternative, with shoppers using them for large and small purchases alike. While banks and FinTechs are eager to seize the pay later opportunity, they must reckon with the emerging trend lines for users of these tools — and shape their offerings accordingly.

    Pay Later Users Split Between ‘Choice’ and ‘Necessity’

    Pay later options have shaken up the retail world over the past several years. As opposed to traditional credit options that offer a maximum limit on a card and bill the user for all monthly purchases, pay later programs allow the user to split a single purchase over a set number of payment installments, sometimes … Read more

    GenAI is transforming the enterprise, both large and small, but only a fraction of firms fully exploit its strategic potential.

    Using GenAI Strategically Is Riskier, but It Pays Off

    Generative artificial intelligence (GenAI) holds immense potential for transforming how organizations deploy technology to improve operational efficiency and drive innovation. Still, many firms fail to fully leverage the technology’s capabilities. For example, half of surveyed chief marketing officers (CMOs) use GenAI for routine tasks like drafting emails and visualizing data. Just 20% use it for … Read more

    The decision to automate is a crucial strategy for improving business efficiency and viability, but can automation actually reduce business uncertainty?

    Automation or Information? Reducing Uncertainty in a Changing Business Landscape

    According to PYMNTS Intelligence’s recent Certainty Report, one-third of middle-market companies in the United States operate in a highly uncertain environment. Uncertainty is problematic for businesses because it hinders their ability to make informed decisions, plan effectively and achieve their objectives. Uncertainty also involves risk, as firms may face unexpected events or outcomes that can … Read more