loyalty program

Loyalty programs are structured marketing strategies designed by merchants to encourage customers to continue to shop at or use the services of businesses associated with each program. These programs exist covering most types of commerce, each one having varying features and rewards-schemes.

Best Buy Refines Customer Experience With Personalized Tech and AI-Driven Solutions
Best Buy Refines Customer Experience With Personalized Tech and AI-Driven Solutions
August 29, 2024  |  Retail

For Best Buy CEO Corie Barry, elevating the customer experience is paramount. Despite recent challenges in the home theater, gaming and appliances categories, Barry is steering...

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Chipotle’s Loyalty Gamification Drives Record-Breaking Digital Sales
Chipotle’s Loyalty Gamification Drives Record-Breaking Digital Sales
July 24, 2024  |  Earnings

As restaurants look to boost digital engagement, Chipotle is seeing that its efforts to make online participation more exciting are paying off. The fast-casual restaurant...

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Chipotle Taps Targeted Upselling as Restaurants Compete to Personalize the Experience 
Chipotle Taps Targeted Upselling as Restaurants Compete to Personalize the Experience 
February 06, 2024  |  Earnings

Chipotle Mexican Grill is targeting its messaging based on digital data from its loyalty members, as across the restaurant industry, leading players are competing to...

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Reunit Launches Volume-Based Rewards for Omnichain Crypto Wallet
Reunit Launches Volume-Based Rewards for Omnichain Crypto Wallet
February 05, 2024  |  Cryptocurrency

Omnichain cryptocurrency wallet Reunit Wallet has debuted a volume-based reward program. The program, announced Monday (Feb. 5), is designed to stimulate trading activity on its platform and attract new...

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Coupang Reports Strong Growth and Profitability in Q3
Coupang Reports Strong Growth and Profitability in Q3
November 07, 2023  |  Earnings

Coupang has reported strong financial results for the third quarter of 2023. The company’s net revenues reached $6.2 billion, with a year-over-year growth of 21%...

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Expedia Group Reports Record Revenue Amid Solid Travel Demand
Expedia Group Reports Record Revenue Amid Solid Travel Demand
November 02, 2023  |  Earnings

Expedia Group reported record revenue in the third quarter amid solid travel demand. While travel demand in North America and Europe remained stable, the Asia-Pacific and...

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Delta Air Lines to Modify Frequent-Flier Program Following Negative Feedback
Delta Air Lines to Modify Frequent-Flier Program Following Negative Feedback
September 27, 2023  |  Loyalty & Rewards

Delta Air Lines has said that recent changes to its frequent-flier program have received mostly negative feedback from travelers. In response to this feedback, Delta...

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Station Casinos Teams With Trustly for Open Banking Payments
Station Casinos Teams With Trustly for Open Banking Payments
August 23, 2023  |  Loyalty & Rewards

Trustly says it has been named payments provider for Station Casinos’ NFT loyalty marketplace. The open banking payments company announced the partnership Wednesday (Aug. 23), saying it aimed...

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Bridge Millennials Have Become Restaurants’ Digital Diners
Bridge Millennials Have Become Restaurants’ Digital Diners
July 18, 2023  |  Connected Economy

As consumers across the board slowly increase their engagement with restaurants’ eCommerce options, bridge millennials — those between their mid-thirties and mid-forties — are leading...

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