Depending on whose stats you’re looking at, more than half of consumers will abandon eCommerce carts filled with items at the slightest irritation, whether it’s too hard to navigate, or too many repetitive steps during checkout. These are fixable problems. According to Chris Mangone, vice...
Nearly half of consumers shop for retail products online and nearly one-third shop for groceries online, according to “Satisfaction in the Age of eCommerce,” a PYMNTS and Riskified collaboration based on a survey of 2,153 U.S. consumers. Get the report: Satisfaction in the Age of...
Today in food commerce, food prices skyrocket, and major restaurant brands open new off-premise-focused concepts. Plus, Michael Breed, senior vice president of Marketing at Brinker International, discusses how Chili’s is bringing flexibility to its value menu to draw in inflation-concerned customers. Fast Food Restaurants Feel...
Electric vehicle (EV) public charging stations installed using funds provided by the federal government’s Bipartisan Infrastructure Law (BIL) may be required to include contactless payment methods if proposed standards announced Thursday (June 9) are adopted. That’s one of the proposed requirements published by the Department...
Many restaurants have shuttered their doors permanently in the past couple of years, but this one may hit Americans especially hard — the final Howard Johnson’s has closed. Once ubiquitous, the chain’s last location, Lake George, New York, has been seen with a banner stating...
The Internet economy demands that companies stay nimble, and branch out beyond their initial markets and even core competencies. They need to pivot as needed, to meet new demands and challenges. To do so, they need to consolidate workflows and operations, especially the small and...
Malls. So 1980s. Malls, so 2022 – and on the cutting edge of omnichannel commerce. To that end, it may be Amazon, that bastion of online commerce, that gives the bridge to malls, that bastion of brick and mortar retail, to make the move toward cross-channel...
Tesla CEO and the world’s richest man, Elon Musk, doesn’t want to fix Twitter, he wants to fix social media. And that means adding payments. More broadly, Musk said he would like to turn Twitter into a super app that would merge its public forum...
Aiming to speed the creation of immersive 5G-powered augmented reality (AR) experiences for smart glasses, T-Mobile has launched a T-Mobile Accelerator program that provides resources to selected developers. “Smart glasses will completely change how we connect and experience the world around us,” John Saw, executive...