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How AI Translation Could Rewire Global Business
How AI Translation Could Rewire Global Business
August 26, 2024  |  artificial intelligence

A new generation of artificial intelligence (AI)-powered translation tools is dismantling language barriers and reshaping how companies communicate across borders and cultures, experts say.  Unlike...

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OpenAI, Google Double Down on Visuals With Multimodal AI
OpenAI, Google Double Down on Visuals With Multimodal AI
May 20, 2024  |  Artificial Intelligence

In the cutthroat world of artificial intelligence, tech behemoths are betting big on a new frontier: multimodal AI. As the shine of text-based chatbots dims,...

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Bite-Sized AI: Why Smaller Models Like Microsoft’s Phi-3 Are Big for Business
Bite-Sized AI: Why Smaller Models Like Microsoft’s Phi-3 Are Big for Business
April 23, 2024  |  artificial intelligence

Smaller artificial intelligence (AI) models, like Microsoft’s recently unveiled Phi-3-mini, are proving that bigger isn’t always better for business applications. These lightweight, efficient models can tackle content creation and data analysis...

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Over 40% of Retailers Cite Talent Gap as Key Barrier to AI Adoption
Over 40% of Retailers Cite Talent Gap as Key Barrier to AI Adoption
December 07, 2023  |  artificial intelligence

From eCommerce to mobile payments, the fast-paced retail industry thrives on emerging technologies. Enter generative artificial intelligence (AI) — an evolution that places retail at...

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Yellow.ai Partners With AWS to Scale AI-Powered Voicebots and Chatbots
Yellow.ai Partners With AWS to Scale AI-Powered Voicebots and Chatbots
November 21, 2023  |  Artificial Intelligence

Yellow.ai chose Amazon Web Services (AWS) as its preferred cloud provider to run its generative artificial intelligence (AI)-powered voicebot and chatbot solutions. The move will...

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Voice and Messaging Solutions Sing Out as Conversational AI Platforms Gain Momentum
Voice and Messaging Solutions Sing Out as Conversational AI Platforms Gain Momentum
March 11, 2022  |  Voice Activation

If you find yourself getting impatient with Alexa, Siri or any number of voice-prompt customer service lines, listen up: Conversational artificial intelligence (AI) has a...

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Voice Tech Leans on AI to Humanize Customer Service and Experience
Voice Tech Leans on AI to Humanize Customer Service and Experience
December 14, 2021  |  artificial intelligence

If you find chat bots unhelpful or holding for customer service reps a drag, don’t feel bad. It’s a natural human reaction — the kind...

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