For Best Buy CEO Corie Barry, elevating the customer experience is paramount. Despite recent challenges in the home theater, gaming and appliances categories, Barry is steering...
One hundred years ago, the grocery shopper was just trying out the new concept of chain stores like Piggly Wiggly, A&P and King Kullen. She...
LTK has added new customization features and access to weekly payouts to its Creator Commerce platform. The new customization features allow the users of LTK...
Amazon and OpenAI are betting big on multimodal artificial intelligence (AI), a technology that could redefine how consumers shop and interact with businesses. Multimodal AI,...
Payments represent the lifeblood of business success. And business success, like payments, is inherently complex. This inherent complexity, arising because today’s payments sit at the...
Luxury brands have begun lowering their prices to win back middle-income shoppers. As The Wall Street Journal (WSJ) reported Sunday (July 21), this move —...
In an era where luxury is becoming increasingly defined by personalization, wealthy consumers are demanding that brands innovate, tailoring their offerings to match their individual...
For Macy’s Senior Vice President, Customer Journey, Bennett Fox-Glassman, personalization boils down to two things. “Customers don’t come up and ask for personalization,” Fox-Glassman said...
As consumers seek more individualized shopping experiences, PYMNTS Intelligence research finds that there is far greater demand for targeted promotions than for personalized recommendations without...